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Frequently Asked Questions

Everything you need to know about tambet — from creating your account and making deposits to understanding our games and responsible gaming tools. Can't find your answer? Reach out to our support team anytime.

Welcome to the tambet FAQ page — your go-to resource for quick, clear answers about everything on our platform. Whether you are a new player from Manila just getting started, or a seasoned tambet regular from Cebu looking for a specific policy detail, this page has you covered. We have organized the most common questions from our Filipino players into easy-to-browse categories. Just click a category tab below to jump straight to the answers you need.

tambet is built for Filipino players — so our support, our payment options, and our policies are all designed with the Philippine market in mind. From GCash deposits to PAGCOR-aligned responsible gaming tools, tambet works the way Filipino players expect it to work.

Still need help?

Contact tambet support at
[email protected]

Creating a tambet account is quick and straightforward. Visit tambet Login and click the registration option. You will need to provide a valid email address, create a secure password, and confirm that you are at least 21 years old. After submitting your details, check your email for a verification link — click it to activate your tambet account. The whole process takes less than five minutes.

tambet strictly enforces a minimum age of 21 years old, in line with Philippine regulations for casino-style gaming. All players must confirm their age at registration, and tambet verifies age through KYC (Know Your Customer) identity checks before processing any withdrawals. Accounts found to belong to players under 21 are immediately suspended.

tambet accepts the following Philippine government-issued IDs for KYC verification:
  • Philippine Passport
  • SSS ID (Social Security System)
  • PhilHealth ID
  • Driver's License (LTO)
  • UMID Card
  • Postal ID
  • Voter's ID
Upload a clear photo or scan of your chosen ID through your tambet account settings. KYC is typically reviewed within 24–48 hours on business days.

No. tambet strictly allows only one account per player. Creating multiple accounts — whether under the same name, different names, or different email addresses — is a violation of tambet's Terms & Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset function on the tambet Login page.

Go to the tambet Login page and click "Forgot Password." Enter the email address linked to your tambet account and we will send you a password reset link. The link is valid for 30 minutes. If you do not receive the email within a few minutes, check your spam or junk folder. Still having trouble? Contact [email protected].

Log in to your tambet account and navigate to Account Settings. You can update your contact number, address, and communication preferences directly. Changes to your name or date of birth require identity verification — contact [email protected] with supporting documents to request these changes.

tambet supports a wide range of payment methods popular with Filipino players, including:
  • E-wallets: GCash, PayMaya (Maya)
  • Online banking: BPI, BDO, Metrobank, UnionBank
  • Over-the-counter: 7-Eleven (Cliqq), Cebuana Lhuillier, M Lhuillier
  • Cards: Visa and Mastercard (credit and debit)
Available methods may vary depending on your location and account status. Check your tambet account's Cashier section for the current list.

The minimum deposit on tambet is ₱100 (PHP) for most payment methods, including GCash and PayMaya. Some methods such as bank transfers may have higher minimums. There is no maximum deposit limit by default, though tambet's responsible gaming tools allow you to set your own deposit cap if you wish.

GCash and PayMaya deposits are credited to your tambet account instantly in most cases. Online banking transfers typically take 5–30 minutes. Over-the-counter payments may take up to 2 hours to process. If your deposit has not appeared after the expected timeframe, contact [email protected] with your transaction reference number.

tambet does not charge any fees on deposits. However, your payment provider (e.g., your bank or GCash) may apply their own transaction fees. tambet recommends checking with your payment provider before making a deposit if you are concerned about third-party charges.

Log in to your tambet account and go to the Cashier section. Select "Withdraw," choose your preferred withdrawal method, enter the amount, and confirm. Withdrawals are processed to the same payment method used for your most recent deposit where possible. Make sure your KYC verification is complete before requesting a withdrawal — unverified accounts cannot process withdrawals.

tambet processes withdrawal requests within 24 hours on business days. GCash and PayMaya withdrawals are typically the fastest, often arriving within a few hours of approval. Bank transfers may take 1–3 business days depending on your bank. Withdrawals requested on weekends or Philippine public holidays are processed on the next business day.

The minimum withdrawal amount on tambet is ₱500 (PHP). There is no maximum withdrawal limit for verified accounts, though very large withdrawals may be subject to additional verification steps as part of tambet's anti-money laundering compliance procedures.

Common reasons for withdrawal delays or rejections include:
  • KYC verification not yet completed
  • Active bonus wagering requirements not yet met
  • Withdrawal amount below the minimum threshold
  • Account flagged for security review
  • Payment method details do not match account details
If your withdrawal has been delayed beyond the expected timeframe, contact [email protected] with your withdrawal reference number for a status update.

tambet offers a wide variety of games designed for Filipino players, including:
  • Slots: Hundreds of slot titles from leading providers, with themes ranging from classic fruit machines to modern video slots.
  • Bingo: Online bingo rooms with multiple card options and chat features.
  • Wheel: Spin-to-win wheel games with real-money prizes.
  • King of Fishing: Arcade-style fishing games popular across Southeast Asia.
  • tambet Casino: Live dealer tables including baccarat, roulette, blackjack, and more — streamed in real time.

Yes. All games on tambet use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. tambet's game providers are subject to independent audits by recognized testing laboratories. Live dealer games are streamed from licensed studios with professional dealers operating under strict protocols. tambet is committed to transparent, fair gaming for every Filipino player on our platform.

Many of tambet's slot titles and select other games offer a demo or "fun play" mode that lets you try the game without wagering real money. Look for the "Try for Free" option on the game tile. Note that demo mode is not available for live dealer games, as those require a real-money wager to participate. Demo winnings cannot be converted to real funds.

Yes. tambet is fully optimized for mobile browsers on both Android and iOS devices. You can access the full tambet game library, manage your account, make deposits, and request withdrawals directly from your smartphone or tablet — no app download required. Simply open your mobile browser, go to tambet.app, and log in as usual. The experience is smooth whether you are in Makati, Davao, or anywhere else in the Philippines with a stable internet connection.

tambet regularly offers promotions for both new and existing players, including welcome bonuses, reload bonuses, free spins on selected slots, cashback offers, and seasonal promotions tied to Philippine holidays and events. Check the Promotions section of your tambet account for the latest active offers. Promotions are updated regularly, so it is worth checking back often.

Wagering requirements (also called playthrough requirements) specify how many times you must wager a bonus amount before you can withdraw the associated winnings. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus funds become withdrawable. Each tambet promotion clearly states its wagering requirement in the bonus terms. Always read the full terms of any bonus before claiming it.

Most tambet bonuses are claimed through the Promotions section of your account. Some bonuses require a promo code — enter the code in the designated field during deposit or in your account settings. Others are automatically credited to your account when you meet the qualifying conditions (such as making a minimum deposit). If a bonus you expected has not appeared, contact [email protected] with the promotion name and your deposit details.

No. Bonus funds and any winnings generated from bonus funds cannot be withdrawn until the applicable wagering requirements have been fully met. If you request a withdrawal while a bonus is active and wagering requirements are incomplete, tambet may forfeit the bonus and associated winnings before processing the withdrawal of your real-money balance. You always have the option to forfeit a bonus voluntarily through your account settings if you prefer to withdraw your real-money balance without completing the wagering.

tambet offers a comprehensive set of responsible gaming tools available to all players at no cost:
  • Deposit limits — daily, weekly, or monthly caps on how much you can deposit
  • Loss limits — a ceiling on how much you can lose in a given period
  • Wager limits — a cap on total betting activity per session or period
  • Session time limits — automatic logout after a set duration
  • Reality checks — periodic pop-ups showing your session time and spending
  • Cool-off periods — short breaks of 24 hours up to 30 days
  • Self-exclusion — longer-term or permanent account closure
All tools are accessible from the Responsible Gaming section of your tambet account settings. For more details, visit our Responsible Gaming page.

To request self-exclusion, go to Account Settings and select the Responsible Gaming section. Choose your preferred exclusion period — options range from 6 months to permanent closure. Your account will be locked immediately, all marketing communications will stop, and re-registration will be blocked for the duration of your exclusion. You can also request self-exclusion by emailing [email protected] with the subject line "Self-Exclusion Request" — our team will process it within one hour.

The minimum age to play on tambet is 21 years old, consistent with Philippine regulations for casino-style gaming. tambet enforces this through age declaration at registration and mandatory KYC identity verification before withdrawals. Any account found to belong to a player under 21 is immediately suspended. If you suspect a minor has registered on tambet, please report it to [email protected] immediately.

If you or someone you know is struggling with problem gambling, help is available. The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program that includes player protection resources and support referrals for Filipino gamblers. tambet also encourages players to seek support through mental health professionals, community counseling centers, and family support networks available across the Philippines — in Manila, Cebu, Davao, Quezon City, and beyond. For tambet-specific support, contact [email protected] with the subject "Responsible Gaming Request." You can also read more on our dedicated Responsible Gaming page.

Why Filipino Players Choose tambet

Instant GCash & PayMaya

Deposit and withdraw using the e-wallets every Filipino already uses. No bank account needed — GCash and PayMaya transactions are processed in minutes.

Safe & Secure Platform

tambet uses industry-standard SSL encryption to protect your personal and financial data. Your account security is our top priority, every single day.

Hundreds of Games

From live baccarat to fishing arcade games, tambet has something for every type of Filipino player — all in one platform, accessible on any device.

24/7 Filipino Support

Our support team understands the needs of Filipino players. Whether it is a deposit question or a responsible gaming request, we are here around the clock.

Mobile-First Experience

tambet is built for mobile. Play your favorite games on the go — no app download required. Just open your browser and you are ready to play.

Responsible Gaming Built In

Deposit limits, self-exclusion, session timers — tambet's responsible gaming tools are built into the platform so you always stay in control of your play.

Ready to Play at tambet?

Got your questions answered? Join thousands of Filipino players already enjoying tambet — slots, live casino, bingo, fishing games, and more. Sign in or explore tambet Casino today.

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21+ only. Please play responsibly. Responsible Gaming | Terms & Conditions