Privacy Policy

1. Overview

tambet ("tambet," "we," "us," or "our") operates the online gaming platform accessible at tambet.app. We are committed to protecting the personal information of all players, visitors, and users ("you" or "your") who interact with our platform.

This Privacy Policy describes how tambet collects, uses, stores, shares, and protects personal data in connection with your use of tambet's website, mobile applications, games, and related services (collectively, the "Services"). It also describes the rights you have over your personal data and how you can exercise them.

This Policy is to be read alongside tambet's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By using tambet's Services, you acknowledge that you have read and understood this Privacy Policy.

2. Data We Collect

tambet collects the following categories of personal data, depending on how you interact with our platform:

tambet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (for example, problem gambling self-declaration for responsible gaming purposes).

3. How We Collect Data

tambet collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access tambet, including via cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud signals from payment processors; publicly available data used for AML screening.
• Game providers: Gaming activity data from tambet's licensed third-party game studios, which is transmitted to tambet for record-keeping and compliance purposes.

4. Purpose of Processing

tambet processes your personal data for the following purposes:

• Account creation and management: To register your tambet account, verify your identity, and maintain your account in good standing.
• Service delivery: To provide access to tambet's games, process bets, calculate winnings, and deliver the full range of platform features.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Legal and regulatory compliance: To comply with Philippine anti-money laundering (AML) laws, know-your-customer (KYC) requirements, and applicable gaming regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Responsible gaming: To monitor gaming patterns, enforce self-exclusion requests, apply deposit and loss limits, and identify players who may need support.
• Customer support: To respond to your inquiries, resolve disputes, and improve our support services.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have given consent or where permitted by applicable law. You may opt out at any time.
• Platform improvement: To analyze usage patterns and improve tambet's features, performance, and user experience.

5. Legal Basis for Processing

tambet processes your personal data on the following legal bases under applicable Philippine data protection law (Republic Act No. 10173, the Data Privacy Act of 2012):

• Contractual necessity: Processing required to perform our contract with you — including account management, game delivery, and payment processing.
• Legal obligation: Processing required to comply with AML laws, KYC regulations, tax obligations, and other applicable legal requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing

tambet does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment providers receive the financial data necessary to process your transactions.
• KYC and identity verification providers: Third-party services that assist tambet in verifying your identity and screening against AML watchlists.
• Game providers: Licensed third-party game studios receive the minimum data necessary to deliver their games within the tambet platform.
• Regulatory authorities: tambet may be required to disclose player data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), or other competent authorities pursuant to applicable law.
• Law enforcement: Where required by a valid court order, subpoena, or other legal process.
• Service providers: Cloud hosting, analytics, and customer support providers who process data on tambet's behalf under strict data processing agreements.

All third parties with whom tambet shares data are contractually required to process that data only for the specified purpose and to maintain appropriate security standards.

7. Data Retention

tambet retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AML record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Gaming history: Retained for a minimum of three (3) years from the date of each gaming session.
• Support communications: Retained for two (2) years from the date of the last communication.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year for audit purposes.

After the applicable retention period, personal data is securely deleted or anonymized. Anonymized data (which cannot be used to identify you) may be retained indefinitely for statistical and analytical purposes.

8. Data Security

tambet implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and tambet's servers.
• AES-256 encryption for sensitive data stored in tambet's databases.
• Bcrypt hashing for all account passwords — tambet staff cannot view your password in plain text.
• Two-factor authentication (2FA) available for all player accounts.
• Regular security audits and penetration testing by independent third parties.
• Strict access controls ensuring that tambet staff can only access player data on a need-to-know basis.
• 24/7 monitoring of tambet's infrastructure for suspicious activity.

9. Your Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by tambet:

• Right to be informed: The right to know what personal data tambet collects and how it is used — which this Privacy Policy fulfills.
• Right of access: The right to request a copy of the personal data tambet holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to tambet's legal retention obligations.
• Right to object: The right to object to processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe tambet has violated your data privacy rights.

To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Privacy Request." tambet will respond within fifteen (15) business days. We may require identity verification before processing your request to ensure we are disclosing data to the correct person.

10. Cookies Policy

tambet uses cookies and similar tracking technologies to enhance your experience on our platform. A cookie is a small text file placed on your device when you visit tambet. Cookies help us remember your preferences, keep you logged in, and understand how players use our platform.

tambet uses the following categories of cookies:

• Strictly necessary cookies: Essential for tambet to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming limits. Disabling these may affect your experience.
• Analytics cookies: Help tambet understand how players navigate the platform so we can improve it. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content within tambet. These are only set with your consent.

You can manage your cookie preferences through your browser settings or tambet's in-platform cookie consent tool. Note that disabling certain cookies may limit the functionality of tambet's Services. For more information on managing cookies, refer to your browser's help documentation.

11. Minors

tambet's Services are strictly intended for individuals who are at least 21 years of age, in accordance with Philippine regulations governing casino-style gaming. tambet does not knowingly collect personal data from anyone under the age of 21.

If tambet discovers that personal data has been collected from a person under 21, that account will be immediately suspended, all associated data will be deleted, and any deposits will be returned at tambet's discretion. If you believe a minor has registered on tambet, please notify us immediately at [email protected].

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. tambet supports the use of such tools and cooperates fully with any investigation involving underage access.

12. Changes to This Policy

tambet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email or in-platform notification at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page always reflects the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of tambet after the effective date of any update constitutes your acknowledgment of the revised Policy.

If you disagree with any changes to this Privacy Policy, you may close your tambet account by contacting [email protected]. Account closure does not affect tambet's right to retain data for the periods required by law.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or tambet's data practices, please reach out to our Data Privacy team:

• Email: [email protected]
• Subject line: Data Privacy Inquiry
• Response time: Within 15 business days

If you are not satisfied with tambet's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.